13 5 EQ CALDWELL WINDOW BALANCE

A home owner from Portland, Oregon says:
December 11, 2011
It looks like the window balance I need to replace matches S385-14.

However, the stamp on it does not match any of the listed option. The stamp on my window balance reads "13 5 EQ CALDWELL".

Is this a special order balance? I would need two sets of them. May I get them from your company? How much will that be?

Thank you in advance for your help.
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Tom from SWISCO responded:
December 12, 2011
Thank you for posting in our discussion forum!

The option you need is 1350. Let me know if you need any further help.
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