15-001 shoe is not quite the same as original

Quick Learner from Ft. Meyers, FL

Jan 24, 2017 10:29 am

I purchased 12 S395-30 balances. Now that they have arrived and I compare them to my original balance I see that the shoe is a little different. Do you think the new shoe will work? Do you have a shoe like my original?

User submitted photos of a window balance.

6 Replies

Paul from SWISCO

Jan 31, 2017 11:24 am

In you situation, the depth of the shoe might be more important then the width. See how that compares. If they are the same or very close, then try a set. They should work. If not, can you confirm if the depth 1-1/4"? Also, is the widest part of the shoe 13/16"? If so, we may be able to custom make something with our 15-050 shoe.

Quick Learner from Fort Myers

Feb 5, 2017 12:20 pm

Thank you for your message. It looks like the depth is 3/8" and the widest part is 13/16 "

Sincerely, Iveta

Paul from SWISCO

Feb 10, 2017 10:19 am

Hmmm... we don't have anything in that size. Our 15-050 balance shoe is 13/16" wide and the full depth is 1-1/4". Can you confirm?

Quick Learner from Fort Myers

Feb 13, 2017 10:55 am

I apologize, I measured only the back side depth of the shoe. Yes the overall depth is 1-1/4"

Paul from SWISCO

Feb 16, 2017 12:55 pm

Great, thank you. I will email you a custom order form and price quote for 12 balances that have the 19-002 top and 15-050 bottom.