Casey from SWISCO responded:
March 12, 2020
Hello, Barbara. I am not 100% sure on which part you are referring to. In your photos, you're showing what looks like our 19-018 top channel balance shoe. This balance shoe is used on our Series 377 channel balance. Have a look and let us know if this is the part you're inquiring about. It also sounds like you may be referring to a top sash guide. But, again, I can't be sure. Our 18-042 top sash guide can be used with the Series 377. If it is in fact the top sash guide you're referring to, you will need to remove one from the window to compare it with ours. |