19" Series 390 Channel Balance, option 1860

Handy Person from Sacramento California
I need replacement balance channels for my window that weights 23 pounds.  The 19" 390 with the upgraded spring (option 1860)  looks like the correct one.  The only spec that is not the same as the old ones is the base measurement.  Mine is 1" vs the 1 1/8 inch base measurement.  Will this still work eventhough the base is slightly bigger.  I could shave off 1/8 inch if needed.  And, does the spring size work with the 23 pound window.  
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert

If your bottom fitting is 1" deep instead of 1-1/8", then you might have our Series 351 instead. This is the same as the Series 390 except for that key detail.

Handy Person from Sacramento California
Looks like the 951 option 1850 only for windows 17-20 lbs. my window is 23 lbs. will ghe 951 still work?
Tom
Tom from SWISCO
SWISCO
Expert

Ah, you're right. I apologize for overlooking that. The 1850 stamp won't work, but please let me look into the possibility of having the 1860 stamp made available. I'll get back to you as soon as I have more information on that.

Handy Person from Sacramento California
Thanks
Tom
Tom from SWISCO
SWISCO
Expert

Okay, we're all settled. We just added the 1860 stamp to the S351-19 and it can be purchased at your convenience. Sorry again for the confusion!

Handy Person from Sacramento California
Awesome. Thank you
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