1968 Sliding glass door rollers

Contractor from Florida

May 14, 2021 10:02 pm

The door looks like an Old Anderson(not new Anderson). It is in Florida. Went to a parts place locally and they showed me the bottom rail of an Anderson. It was the same but didn't have the name Anderson engraved on the bottom rail. The assembly [mounted in the rail] is 3/4" wide and 5" long. There are 2 screws on the end. Bottom screw is the adjuster and the top screw holds it all together. It has at least 1/4" adjustment travel which is key in an old crooked house. The only pic I have is a video which your program doesn't like. Can't take roller out because it's being used.
can I send the video a different way?
Thanks, Paul

6 Replies

Emily from SWISCO

May 17, 2021 10:14 am

Hello!

We'd be happy to help but we'll need to see your rollers removed from your door so that we can compare them to our inventory. We won't be able to provide an identification without seeing the roller first, unfortunately.

Contractor from Florida

May 17, 2021 11:02 am

Hi Emily, As mentioned in the email.....do you have a different place that I can send a video to you? Your company won't except videos. I took a short video of the roller assembly.
Tks, Paul

Emily from SWISCO

May 17, 2021 1:32 pm

Unfortunately, we cannot accept videos. Have you seen the video below on how to remove sliding glass door rollers?

Contractor from Florida

May 24, 2021 8:34 pm

Here are the rollers.

4 user uploaded images

Tom from SWISCO

May 25, 2021 9:24 am

Thanks for getting us these photos. Emily's out sick today but I actually do recognize this roller. The bad news is that this thing hasn't been made in a long, long time. I don't know who might still have it these days. I do see it from time to time from other customers such as yourself, though. I generally recommend replacing just the wheel and reusing the housing, where possible. We sell wheel replacement kits here that you can browse through to see what would be the best for the job.

I would say this works about 80% of the time. Most customers are able to just swap out the wheel and get the door working again no problem. The other 20% have broken housings so replacing the wheel wouldn't really fix anything. We unfortunately can't do anything about that, tough, these just aren't made anymore.