1986 Andersen windows coil balances

A home owner from Westfield, New Jersey says:
February 15, 2011
I need help identifying the correct part number to replace andersen window coil balances (double hung). The windows were manufactured in 1986. I'd like place an order today.

Thank you in advance for your assistance.

Alfonso
Profile picture of Mike
Mike from SWISCO responded:
February 16, 2011
Good morning, Alfonso. Thank you for contacting us.

Can you please give us the numbers printed on the metal casing? This will help us determine the appropriate replacement.
A quick learner says:
February 16, 2011
Good morning Mike, the number is: E18-9#27 2-85

I hope this helps. Thanks, AC.
Profile picture of Mike
Mike from SWISCO responded:
February 17, 2011
A.C., we are currently working on adding a suitable product online. We will post an update on the discussion board as soon as the part is online and available for you to view.
A home owner says:
February 17, 2011
Hi Mike, so are you saying that the part is available but not online yet? Is there another way I may be able to purchase this part for a few windows in my house?

I'm in a tight schedule to repair the windows before I sell my home. Can you guide me to naother solution?

Your help is greatly appreciated.
Regards,

AC
Profile picture of Donna
Donna from SWISCO responded:
February 17, 2011
Hi Alfonso,
The needed replacement balance is now available.
24-939, Andersen Counter Balance to replace 9#27
A quick learner says:
February 17, 2011
Donna,

I'll move forward with purchasing the part. Thank you for your assistance.

Regards,

AC
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.