1993 Mercer Vinyl Single Hung Balances

A contractor from Portland, Oregon says:
Hi Swisco!
I am having trouble identifying the correct shoes and length of balance to order.

I need 4 balances that will fit this window. The only thing that is left to identify them is the broken plastic shown here.

The entire sash height is 29 1/2" and I am unsure if the balance would be a 27 or a 28 for this sash.

There is a lot of room between the frame and the sash sides that makes me think the deeper bottom shoe(1 3/32") will take up some of the "slop" as opposed to the narrower bottom shoe.

I don't have any more information because I foolishly didn't remove the one working sash to look at the balance markings when I was at the inspection.

Its a rental and I would rather not make a second trip to bother the tenants to take a sash out--but I will if it is the only way to identify the correct balance.

Thanks!
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Profile picture of Tom
Tom from SWISCO responded:

Unfortunately, there's no way for us to identify the size of your balance or its bottom fitting based on these images. The only way to do that is to remove the balances and measure them. I apologize for the inconvenience. 

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