2 Boreal window left side latches

A home owner from Pittsburgh (15237) says:
First photo?bedroom latch in the track does not pull back enough from the vinyl track to tilt the window outward.
Second photo?bathroom window left side sliding latch broke off revealing the screw.

Both windows open so I didn't mess with the screw. My son-in-law is quite handy, so any advice and parts would be helpful. Thank you. Rosemary

PS I've liked the windows and the tilt out feature.
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Thumbnail of the uploaded file named A5F2543E-B841-48D4-9C1D-1C408C4B9645.jpeg
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Lauren from SWISCO responded:

Hi Rosemary, thank you for posting,

It looks like you have an internal latch that's similar to our 26-334 . However, we have not been unable to locate a replacement finger lever that is the same size as yours.

In situations like this, service people opt to remove the internal latches and install external latches like 26-228 and 26-229 . See our video below, which will show you how to make the necessary modifications. Take a look to see if you think your window sash could be adapted with a surface mounted style. 

Let us know if you have any additional questions. 

A home owner from Pittsburgh (15237) says:
This looks very doable, thank you for the quick response.
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Lauren from SWISCO responded:

No problem! Please let us know if you have any additional questions. 

Replace an Internal Latch with a Surface Mounted Latch [1080p]
Replace an Internal Latch with a Surface Mounted Latch [1080p]
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
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