2 Windows Replacment Parts

Home Owner from Nanaimo
Hello! I would like to replace parts for 2 of my windows. One is 21" and the other is 27" without the attachments. I am confused which channel replacements would work. Please see attached pictures and advise me. Thank you!
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! There is a chance we may be able to provide you with replacement recommendations for your existing balances. Although, there are a few details I'll need to double check before we can move forward.

To start, may I please see a photo of the pulley system in the center of the balance? This is where the spring and string meet in the middle.

Please don't hesitate to reach out with any questions you might have in the meantime.

Home Owner from Nanaimo
Hi! Thanks for your reply Jasmine! Here is the pulley system. Cheers!
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

I'm happy to help and thanks for the photos! You'll need either the Series 351 with a 1" shoe or the Series 390 with a 1-1/8" shoe. To determine which of these series is the correct replacement, you'll need to confirm the depth measurement of your shoe.

For the 21" balance, you'll need to use the 2040 stamp and for the 27" balance, you'll need the 2660 stamp.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Home Owner from Nanaimo
Awesome. Thanks so much!
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