2 roller assemblies needed

Quick Learner from Lancaster, Kentucky

Apr 23, 2024 1:35 pm

I hope you can read and understand my drawings and writing? This sliding glass door was purchased at Lowe's approximately 25 years ago? Thank you for your help. Charles

5 user uploaded images

8 Replies

Jasmine from SWISCO

Apr 24, 2024 1:40 pm

Thanks for reaching out! We do not carry an exact replacement match for your existing rollers but we do have a replacement solution that could possibly work. Although, the roller in your photos appears to be missing its outer housing; it may likely still be installed in the door.

Start with taking a look at our 81-278 Patio Roller Assembly made with a 1-1/2" Steel Ball Bearing Wheel. To confirm if this would be a fit for your repairs, you'll want to double check the door and remove the outer housing so that you can accurately compare the dimensions.

Alternate image for 81-278

Quick Learner from Lancaster, Kentucky

Apr 24, 2024 2:21 pm

Hi Jasmine. Thank you for your quick response. It is possible there is more left inside the door. I think what you are saying is there is an outer housing??? Since the one in the picture only has the adjustment screw? The top screws are still in the door and I can see a bracket that it is screwed into. Do I buy the outer bracket or does it stay with the door? Also could you read my measurements?

Jasmine from SWISCO

Apr 24, 2024 3:20 pm

Hello,

Yes, that is correct, that is what I am saying. You would need to remove the outer housing from the old roller to install this newer roller.

I was able to read your measurements but since this is not an exact replacement, you'll need to be sure to compare the dimensions, from the diagram provided, to confirm that this would be a fit for your door.

The replacement roller would come as a complete assembly.

I hope this helps!

Quick Learner from Lancaster, Kentucky

Apr 24, 2024 6:02 pm

Thank you Jasmine. It will be Sunday before I get home. I will touch base Monday. You and your company offer great service!!! Not normal these days. Thanks again.

Jasmine from SWISCO

Apr 25, 2024 8:54 am

I understand! Please take all the time you need. Don't hesitate to reach out with any other questions you might have.

Have a great weekend!

Quick Learner from Lancaster, Kentucky

May 8, 2024 7:08 pm

Hello Ms. Jasmine I ordered the two rollers that you researched for me. PERFECT fit. I thank you very much and your customer service is second to none. Thanks Jasmine

Jasmine from SWISCO

May 9, 2024 10:29 am

Hello,

Thanks for your kind feedback! We're glad to hear that these rollers were a perfect fit for your repairs and that your doors are working smoothly, again!

Please don't hesitate to reach out with any future hardware repair projects you might come across.

Have a great day!