2 window repair - Hold window up - Top window and Bottom

A handy person from Pennsyvainia says:
The top and bottom windows will not stay up
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Bob from SWISCO responded:

It looks like you need new spiral balances and pivot shoes. The spiral balance will either be our Series 600 or Series 900. See the videos below that show how to identify spiral balance replacements, as well as how to remove and replace them. For the pivot shoe, see the third video that shows how to remove and replace one. Remove yours and compare its width and thickness to our selection here.

How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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