Tom from SWISCO responded:
September 12, 2014
Thank you for your patience in this matter. To remove the 20-020 tilt-wash assist, first unlock and lower the upper sash. Grasp the 20-020 using a pair of pliers, then pull down and in to roll the part out of the jamb liner.
To insert the new one, compress its sides with your fingers and insert the pointed end into the jamb liner, then simply roll the finger tab end in. |