20 3 FS Caldwell

Home Owner from Madras Oregon

We need to replace 4 of channel balances. Over-all length is 22". The metal part is 21" long. On one end appears to be a metal hook attached to a pulley system that goes to the spring. I did not see any of you illustrations with these numbers on it, can you help me?

Thank you

Richard and

Madras 

4 user uploaded images
6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help bunt we'll need a bit more information to get started. Please show us a close-up photo of the connecting point between the spring and pulley system inside of the metal channel. That will help us confirm if you could use our stock balance or if they would need to be custom-ordered. Thank you! 

Home Owner from Madras Oregon
Thank you for getting back to us. Is the attached what you are talking about
or is it the frame connection on the window?
3 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

The second photo is exactly what we needed to see. It looks like you can use the S395-21 (2030) stock balances for your repair. Take a look and let us know if you need anything else. 

Close up view of the S395 balance top.
Close up view of the S395 balance top.

Close up view of the S395 balance shoe.
Close up view of the S395 balance shoe.

Home Owner from Madras Oregon

We would like to order 4 each. Is there a order form we can fill out, allow with payment.

Thank you

Richard

Casey
Casey from SWISCO
SWISCO
Expert

Unfortunately, we are not able to process orders through this thread but you are welcome to purchase these balances directly on our website or by giving our customer service team a call at (888) 991-1929. 

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