Tom from SWISCO responded:
March 6, 2019
Thanks for posting. We can replace this balance, but it will have to be a special order due to the extra heavy sash. I'll email you an order link right now for eight of our S795-21 balances with a special 21F stamp. Keep in mind that this balance comes with a 15-195 pre-attached, which has a closed cam. Your cam appears to be open, which would match our 15-195B. You will need to purchase these separately, but fortunately they just pop on and off. Refer to the video below. |