21" series 600 Spiral tilt window balance.

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Home Owner from USA

Mar 22, 2017 8:19 am

Please advise your thoughts to stop the window from falling.
Thank you for your help and assistance

User submitted photos of a window balance.

4 Replies

Tom from SWISCO

Mar 28, 2017 10:24 am

I'm not sure what your question is. Are you asking if our Series 600 is a match? It may be, though it would depend on the diameter of your outer tube. If your outer tube is 5/8" or 9/16", then our Series 600 would be a great choice.

Handy Person from sewell NJ

Mar 28, 2017 10:39 am

the diameter is perfect. they are already in the window. having said that, the window is the top window and it keeps falling 2' even with the new balance installed. is there something else I need to do?

Tom from SWISCO

Mar 28, 2017 12:56 pm

It sounds like maybe the balances haven't been charged enough. When installing them, you usually want to wind the spiral 2-3 times so that it can gain tension. You don't want to wind it much more than that.