2180750

Handy Person from Birmingham

Oct 12, 2023 11:31 am

i just ordered 816 of the s 200 spiral balances 8 at 27 and 8 at 29 i need the hardware to attached it to the window i didn't know it didn't come with it.I think I ordered the wrong balances I need them to attach to bottom of window can you help me get the Wright ones doing a restoration on a house built in 1947 thanks

1 user uploaded image

6 Replies

Emily from SWISCO

Oct 13, 2023 11:01 am

Hi there!

Thanks for reaching out to us. We should be able to help with this. Can you write out the diameter of the outer tube for this balance?

Contractor from Birmingham

Oct 13, 2023 11:56 am

The diameter of the tube is 5/8 I appreciate you helping me with this

Emily from SWISCO

Oct 13, 2023 3:44 pm

I'm happy to help! In this case, I recommend the Series 500 as well as the 17-012 bracket which is sold separately. Take a look at the specifications and see what you think.

To determine the length for your replacements, add 3" to the visible glass height on the bottom sash, and 1" to the visible glass height for the top sash (if relevant). For example, if the visible glass is 15" high, then you want an 18" long balance (bottom sash) and 16" long balance (top sash).

Contractor from Birmingham

Oct 16, 2023 9:42 am

I would need 4 29 inch and 4 27 inch plus the brackets plus the tension tool thanks

Emily from SWISCO

Oct 16, 2023 12:02 pm

I'm happy to hear that you were able to determine the balance lengths that you need. Unforutnately, we are not able to process orders through this thread but you can purchase the S500-29, S500-27, 17-012 brackets, and 75-005 charging tool directly on our website. You are also welcome to give our customer service team a call at (888) 991-1929 to order over the phone.