Emily from SWISCO responded:
July 15, 2022
Hi there! It looks like you have an extended-travel channel balance, which is a special type of window balance that is only available by custom order. With that said, I'll email you a purchase link and price quote for (8) balances that you can use to place an order on our website. It's hard to say what top sash guide you have when it's still installed. Can you remove it from the window and show us pictures of it from the front and side? That will help me narrow down your options. Note, our replacement rivetless balances are designed to replace balances with metal channel lengths ending in 7/8" increments. If yours differs from this measurement, our replacements will not work. |
Emily from SWISCO responded:
August 2, 2022
Perfect, thank you! We don't carry this exact top sash guide but I believe you can use our 18-008H which is similar in design and function. You'll just need to add this to your cart separately. Look it over and let me know if you had any questions! |