23-199 or 23-255 Metal Insert?

A home owner from Nevada says:
Do either of these products have an option that the insert is made of metal versus plastic? It appears that the original hardware I have is the 23-199 and the plastic housing that holds the roller in place broke ... hoping a metal insert would be more durable. Thanks
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Tom from SWISCO responded:
I'm afraid that this kind of hardware is not made with metal inserts. I am sorry we are not able to offer you what you need.
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