23 3 HK Caldwell balance

Handy Person from WA
I need 6 sets of this item. It says 23 3 HK Cadwell on it. they are 24 in metal to metal. Can you help me. I am a senior and selling my home but need to repair my Alpine windows installed in 1990. Thank you
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5 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

With this combination of attachments, you could have either an S380-24 or S385-24 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2330 spring strength options for your replacement balances. 

Thank you and let us know if you have any other questions or concerns.



Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Handy Person from WA
thank you I need to order 6 sets of S385. Thank you for your help.
Handy Person from WA
I found the chanel but not the spring option you suggested. I would like to get these ordered as soon as possible. Thanks
Tom
Tom from SWISCO
SWISCO
Expert

Since your old balance is stamped "23 3," you want to select the 2330 stamp option.

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