23 4 IQ CALDWELL

Quick Learner
24 inch length.
Stamp says 23 4 IQ CALDWELL
I need only one balance I'm not sure who manufactured it
2 user uploaded images
6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

With this combination of attachments, you could have either an S380-24 or S385-24 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will also need a 2340 stamp option for these balances.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Quick Learner from California
Hello! Thank you for your guidance would you agree this looks like just a little over 1 in and therefore probably the S385 option?
Thanks!!
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

This looks like it may be over 1" but photos can be deceiving so I can't say for sure. If you'd like a peace of mind, you can see our return policy here

Quick Learner from California
Thank you so much for the advice you all provided on the channel balance for my window. The one I ordered fit perfectly and my window is working again!
Emily
Emily from SWISCO
SWISCO
Expert

That's great to hear! We truly appreciate your business, and if you have any future hardware questions, you know where to find us!  

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