23 4 IQ CALDWELL

A quick learner says:
October 31, 2021
24 inch length.
Stamp says 23 4 IQ CALDWELL
I need only one balance I'm not sure who manufactured it
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Emily from SWISCO responded:
November 3, 2021

Hi there!

With this combination of attachments, you could have either an S380-24 or S385-24 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will also need a 2340 stamp option for these balances.

If you have any questions just let us know!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from California says:
November 4, 2021
Hello! Thank you for your guidance would you agree this looks like just a little over 1 in and therefore probably the S385 option?
Thanks!!
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Emily from SWISCO responded:
November 5, 2021

This looks like it may be over 1" but photos can be deceiving so I can't say for sure. If you'd like a peace of mind, you can see our return policy here. 
A quick learner from California says:
November 11, 2021
Thank you so much for the advice you all provided on the channel balance for my window. The one I ordered fit perfectly and my window is working again!
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Emily from SWISCO responded:
November 12, 2021

That's great to hear! We truly appreciate your business, and if you have any future hardware questions, you know where to find us!  
24" Series 380 Channel Balance
24" Series 380 Channel Balance
S380-24
$10.55
24" Series 385 Channel Balance
24" Series 385 Channel Balance
S385-24
$10.55
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