23" Series 600 Spiral Tilt Window Balance

A handy person from Ardmore, PA says:
Hello,

the clutches on both sides of my sash are broken, so the upper sash slides down when unlocked. Upon looking at the model I have, there is no color indicator (red,blue,black) as the clutch is a yellow plastic (which is why it broke).

What do you suggest?
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Emily from SWISCO responded:

Hi there!

We recommend weighing your sash on a scale to determine the appropriate color tip option for your replacements. There's a chart under the product description on the S600-23 store page that will tell what you what option you would need based on the weight of your sash. 

A handy person from Ardmore, PA says:
Thank you!
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
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