I have a balance with a 2320 stamp engraved in it. I measured just the metal portion and it's exactly 24". When I measure the end with the hook, it's only 14/16" (see pics). I couldn't find a balance on your website that was less than 1 inch wide. I looked at your website options and the one that looks to have the same tips on the ends and is 24" long is Product Code: S380-24. However, in one of the pictures, it shows the tip should be 1 inch (off by 2/16"). Is this close enough?
Website only let me upload 5 photos but I have more if it helps.
2320 Stamped Window Channel Balance

Quick Learner from Tampa
Mar 2, 2025 8:38 pm
5 user uploaded images
3 Replies

Quick Learner from Tampa
Mar 2, 2025 8:47 pm
Also, it's a non-tilt window and it's measuring 5/8" depth.

Bob from SWISCO
Mar 2, 2025 9:35 pm


Hey there, and good work deducing all this. If the shoe depth is 7/8", rather than 1", then you might need the S378-24 instead. This is very similar to the Series 380; it just has that less deep shoe. See the image below for reference. Double-check your measurements to see what matches best. In either case, for the stamp option go with 2320.

Comparison of the S378, S380 and S385 balance shoes.
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