2320 is only marking

Handy Person from Arizona
I need two spring assemblies. One has bad roller and the other has a bad guide.
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! Your balances look a lot like our S380-24 with a 1" shoe or our S385-24 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Keep in mind there is a chance the shoe could measure 7/8"; if so, please let me know as this will need to be a custom assembly.

You'll need the 2320 option.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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