Window Operator

Professional from Seattle
Hello!

I was hoping someone might be able to help me identify this casement operator. It has a couple stamps on it. Please see the pictures.
3 user uploaded images
7 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hello,

Thanks for your post! The casement window operator you have here appears to be the 39-435 Roto Single Arm Operator but you'll need compare the dimensions to confirm. If the length of your arm differs, please let me know its exact measurement, written out.

I've tagged the opposite handed version along with the other compatible hardware and accessories below. Be sure to double check that you don't need to replace any of them.

Dimensions for 39-435
Dimensions for 39-435

Professional from Seattle
Hello,

Thank you for that! This does not come in black does it? Or is there a compatible one that does come in black?
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hello,

Apologies for the delay in my response. I sincerely appreciate your patience.

I have good news! Our senior experts were able to do some digging and we were able to locate an exact replacement for this operator. Given the offset in the operator arm, it would be best to use a direct replacement to make the repairs.

That being said, we have already request to bring in left and right handed versions of this exact operator. The new operators will be white but there is a black cover sold separately that can be used for the operator. We've also requested to bring in the left and right versions of these along with black folding handles.

The typical lead time is 5-6 weeks (give or take). This timeline could possibly be effected due to the holidays.

I'll be sure to reach out as soon as the replacements are available online to purchase.

Professional from Seattle
Thank you so much! Touching base on this one, are you still waiting for these to be available online to purchase? I appreciate all your help! 
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hello,

Yes, we are still waiting on these to come in. As mentioned, the lead time to receive them is 5 to 6 weeks, which could be longer due to the holiday.

Again, I'll be sure to reach out to you when they're available.

Please let me know if you have any other questions.

Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Good news! We've finally received the 39-602 and 39-603 Roto Operators as well as the 39-604 and 39-605 are now available online to purchase.

Be sure to take a look at the other compatible hardware to determine if you might need to purchase any of them along with the operators and covers.

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