Bob from SWISCO responded:
September 30, 2019
Hi Dominik. Don't worry, we can replace these hinge window balances. They just have to be custom made due to their very unique design: as you noted, the stamp codes are different, and the 2540 lacks the 15-025 bottom fitting (you identified both fittings correctly!). I am sending you two custom links, to order (1) of each type of balance: (1) of the 2540 Stamp Balance with 19-008 Top and NO Bottom; as well as (1) 2530 Stamp Balance with 19-008 Top and 15-025 Bottom. Carefully look over the information before ordering to ensure it checks out. If you're uncertain or need anything else, just let us know here in the discussion. Many thanks. |