26 3 JP CALDWELL

Question

It's for a "NON-TILT" window. The window channel balance measures 27" long and with 1/2 inch. I was looking at the ones you have on your page but the shoe's do not match to mine. The top end looks like the 19-005 and the 380 and the 385 series have the top end but not the shoe and the bar shown has holes on the side from top to bottom, the bar I have only has a whole on the bottom and top for the peace that holds the top end and shoe.

A customer submitted image of their window channel balance.

Tom · Accepted Answer

Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.

Comparison of 15-004 and 15-005