26-3 JX CMC 7
Thanks for writing in. I am confident we have a replacement balance we can supply you with however, to be absolutely sure I'll need to see a photo of an undamaged balance removed from the window.
I am specifically looking to see a photo of the top and bottom plastic attachments from the balance. The stamp provided only indicates the weight range the balance can carry to support the sash. This will be useful once we've determine the type of balance you need.
Please let me know if you have any questions in the meantime.
Thanks for the photos. Your channel balance are either the S380-27with a 1" shoe or the S385-27 with a 1-3/32" shoe. The length of the metal channel of these balances is 27".
To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Let me know if it does not match either measurement.
You'll need to select the 2630 stamp.
