26-4 AH5 CMC 54

Quick Learner
Non-tilt channel balance replacement(s)
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10 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for reaching out to us. We can supply replacements for this balance, but it must be a custom order. What makes this custom is the special blue washer that our stock balances lack. Can you confirm the depth of the bottom shoe? It's tough to get accurate dimensions from photos, but it should be 1" or 1.088" deep. 

Additionally, how many balances are you looking to order? 

Profile view of a winged balance attachment
Profile view of a winged balance attachment

Quick Learner
Hi Emily,
 
Thank you for the response!  The depth is over 1" so ~1.088".
Probably should replace both so I would be looking to order 2 balances. 
How much would the balances cost with shipping to Seattle, WA?
Thank you
Emily
Emily from SWISCO
SWISCO
Expert

Sounds good! I'll email you a purchase link and price quote for (2) balances, which you can use to place an order on our website. Shipping will be calculated at checkout and depends on the choice you select, since we have a few different options. 

Please let me know if you have any questions! 

Quick Learner
Thank you for the quote Emily.  Why wouldn't something like this work? https://www.swisco.com/27-inch/pd/Series-385-Channel-Balances/S385-27?variant_id=16734
Emily
Emily from SWISCO
SWISCO
Expert

The Series 385 and our other stock balances lack the special blue washer your old balance has that regulates the pulley mechanism. I know that may seem like a minor detail, but it's very important. 

Quick Learner
Thanks Emily sounds good.  What is the return policy if they end up being not quite right?
I forgot to mention, the window is 32.5"x28.5".  Do you think it would make sense to upgrade the balances' weight capacity?
Emily
Emily from SWISCO
SWISCO
Expert

Custom orders are nonrefundable, so they can't be returned or exchanged. The spring strength will be the same as the old balances, so if the 26-4 stamp had worked all these years without issue, we recommend sticking with it. I'm afraid the specifications of the window don't tell us the weight, however. 

Quick Learner
Okay.  Can you send me a quote for just 1 balance please?
Emily
Emily from SWISCO
SWISCO
Expert

Our minimum for custom orders is 2. We always recommend replacing the balances in pairs anyway. Pairing a new balance with an old one would only cause the new hardware to wear out much faster. 

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