26 4 B O Caldwell

A quick learner from Redmond, WA says:
September 14, 2021
Based on other posts it looks like I need to order the S 385 balance. This is for a non-tilt double-hung window. Let me know if you need more info. I have additional photos but reached the maximum... I'm helping a friend with her window repair.

Thanks for the very helpful videos!

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Emily from SWISCO responded:
September 20, 2021

Hi there!

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a spring strength option of 2640.

If you have any further questions just let us know! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Redmond, WA says:
September 20, 2021
Thanks. It is a 1 3/32 bottom attachment so looks like the 385 / 2640 should work. I ordered a couple.


Thanks again
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Emily from SWISCO responded:
September 21, 2021

You're very welcome. Thank you for your order! If you have any future hardware questions, you know where to find us. 
27" Series 380 Channel Balance
27" Series 380 Channel Balance
S380-27
$10.55
27" Series 385 Channel Balance
27" Series 385 Channel Balance
S385-27
$10.55
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