26 4 LN Caldwell

A contractor from Dallas Oregon says:
Need to purchase a replacement part. The string which holds the clip on g TV he frame has broken. This is s customers home anf i need to get it fixed asap
Thumbnail of the uploaded file named F1CDD3DD-6BBC-4919-B874-43EE16DE3E68.jpeg
Thumbnail of the uploaded file named 6B265815-6D14-4211-A49F-2F6E7F73C228.jpeg
Thumbnail of the uploaded file named BFB68101-5E63-44AB-8A14-4A88336F8928.jpeg
Thumbnail of the uploaded file named AF439CCB-B656-4F50-8E6F-288704074789.jpeg
Thumbnail of the uploaded file named 33BF2DCC-8FC0-4E2E-A199-D32CB1CED70D.jpeg
Profile picture of Lauren
Lauren from SWISCO responded:

Hello, thank you for posting! 

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
Please also confirm that the length of the channel is 27" and the stamp option needed will be 2640. Please let me know if you have any questions. 
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a channel balance
How to replace a channel balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.