Tom from SWISCO responded:
April 13, 2020
If the stamp is 2640, then the length of the metal channel should be 27", not 28". Make sure that you're only measuring the metal channel. Don't count the nylon fittings when you measure. I think if you double check, you'll see that your metal channel is 27" long. |
Hi Tom,
I believe my channel is 27" long. I've attached few more pics let me know what you think. You are right it is 2640 please see the attached image.
Tom from SWISCO responded:
April 15, 2020
Thanks for getting back to us! Looking at these new photos of your nylon fittings, I think you might have a custom combination. It looks like you have a 19-002 top fitting and a 15-050 bottom fitting. Please look these parts over and let me know if you agree. If so, this will have to be a custom made balance, since none of our stock options can replace it. If you were interested in that, let me know how many balances you need and I can then email you a custom order link and price quote for that quantity. That order link allows you to add the custom balance to your cart as if it were any standard product. |
Tom from SWISCO responded:
April 16, 2020
Perfect, thanks for confirming. I'll email you an order link and price quote now for 24. Keep in mind that if you order less than 12, these balances will be more expensive. |