27-9 window blanace

Handy Person from Los angeles
Old style window balance from what I've read. Window sash weighs 33 lbs. non tilt
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for reaching out to us. This is an extended travel channel balance. It isn't a part of our stock catalog but we can still assist via custom order. We'll just need a few more details to get this moving for you. 

Can you show us a photo of the metal clip attached at the end of the pulley cord? Can you also confirm the length of the metal channel? It should be 27-5/8" long. Additionally, how many balances are you looking to order? 

Handy Person from Los angeles
Aw bummer. I already ordered 27"-385 series because it had the same measurements and clips. The channel is 27-5/8 and the clip on the 27-385 was also the same. Will those not work?
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid they won't as the configuration is too different. You can call our customer service team at (888) 991-1929 to cancel your order if it hasn't been shipped. 

Handy Person from Los angeles
It is 27-5/8th. I would most likely order 4 if they are special order, depending on price. 
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

We just sent over an order link and price quote for you to review. Just let us know if you'd like to start with a pair of balances and we'll be happy to send you an updated link. Thank you!

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