Looking for 28 4 Caldwell IM balance

A quick learner says:
These are the photos of the channel balance that needs replacing in
one of our kinco windows. If you can identify the correct part please
let me know the cost of two and 4 each 5/8" top sash guide # 18-166.
The length of the channel balance is 29.0 inches. Printed on the side
is 28 4 Caldwell IM.

Thanks for your help with this matter.
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting. Before I can confirm what Series channel balance you have, I'll have to figure out what your bottom shoe is. Please look at the measurements for our 15-001 and 15-002 bottom shoes and note their depths. As you can see, they are 1-1/8" deep and 1" deep, respectively. Which measurement more closely resembles your own shoe?

If you have the 15-001, check out our Series 390 balance. If you have the 15-002, then you might want to consider our Series 351 instead.
A quick learner from Florida says:
the bottom shoe is 1" deep. this makes it the 15-001
shoe thin I will need 2 ea series 351 balance and 4 ea 5/8" top sash guide # 18-166.
Let me know the cost and shipping and I will order these parts. thanks, Jim
Profile picture of Tom
Tom from SWISCO responded:
Did you mean 15-002? That is the 1" deep shoe that goes with the Series 351 balance.

All shipping is calculated during checkout before the order is finalized. You can check out our Shipping Policy for more information.
A quick learner from Florida says:
The shoe is 1" deep so I need the series 351 balance
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