28" Tilt channel balance

A home owner from kingsland says:
Well after opening for the first time in years due to hurricane caused power outage, the balance decided to call it quits.
white puck 17/32x1.25"
Its a MI windows series 450 /650/850 Balance.(obsolete)
9/16" wide
1/2" deep
stamped 28D B31 RL
Channel Balance
A home owner from kingsland says:
Sash weighs 24 1/2 pounds..
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Tom from SWISCO responded:
Check out our S795-28 with a 28D option. It holds a 23 to 28 sash, which would be right for your weight. Does that look right?
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