Hi we recently purchased an home and I have three windows that need new balances.
The shorter 28" one is marked 2740HE
The longer 34" one is marked 3330EF
I will need two of the 28" and 4 of the 34" ones.
The 28" window has a WMP008-1CAWN CBA. 95. On the seal
The 34" windows do not a marking on the seal.
I would appreciate any help you can give me in assuring I order the correct ones
Let me know if you need more photos or info.
Thank you very much
John
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Bob from SWISCO responded:
January 14, 2020
Hi John. I am confident we can replace these balances for you, but I want to make sure we properly identify the top nylon fitting on each balance. Can you give me closer pictures of the top nylon fitting on each balance? From there, we should be able to quickly identify these for you. Thanks. |
Hi thanks for getting back to me, sorry for my delayed reply.
Here are some more pictures of the balance let me know if you need any more.
Thank you very much
John
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Tom from SWISCO responded:
January 22, 2020
Hey there! Thanks for getting back to us. I think your balances match our Series 385 in each case. This comes with a 19-005 top and 15-004 bottom nylon fitting. I know the 19-005 top doesn't look exactly like the black top you have on your old balance, but it should still work the same way. One thing you might want to double check is the depth of the bottom shoe. The 15-004 has a depth of 1-3/32". As long as yours is the same then you should be good to go. |
