Paul from SWISCO responded:
October 29, 2014
If your stamp is 29 4, then the length of the metal channel should be 30". That's normal. Based on your pictures, it looks like your Series is similar to our Series 385 channel balance. This comes with our 19-005 and 15-004 attachments, so if you're just interested in replacing them you could use our 62-005 rivet to do so. The top sash guide also looks like our 18-166. Finally, we like a silicone spray, since it doesn't gather debris and dirt like WD-40 tends to do.
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