29 5 EW CMC 10

A quick learner from Fort Meyers, FL says:
The above is the writing that appears on the side of my broken ballast.
Thumbnail of the uploaded file named Window ballast.jpg
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Casey from SWISCO responded:

Hello,

With this combination of attachments, you could have either an S380-30 or S385-30 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 2950 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.


Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Fort Meyers, FL says:
Hi. Thanks for sending me the replacement ballasts/weights. They fit fine. However, it appears as though I need also need new to top pieces similar to the one in the below photo. They measure 7/16 " at the bottom. Do you have this item (I hope)? Assuming that you have them, I need four.
Thanks for all of your help.
Bob
Thumbnail of the uploaded file named FE173E4F-2118-4CB1-B7CF-61B49D4BE96D.jpeg
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Casey from SWISCO responded:

The part in your photo is called a top ssh guide, which resembles the 18-178. Take a look and see how the dimensions compare to yours. 

A quick learner from Fort Meyers, FL says:
Perfect. Thank you!
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