29 9 KR Caldwell Window Spring assembly

Tom
Tom from SWISCO
SWISCO
Expert

Based on your picture submissions, it appears you have either an S380 or S385 balance.

The difference between the Series 380 and Series 385 balances lies in the shoe.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

The series 385 balance has the 15-004 shoe which is slightly larger from front to back, as illustrated.

If you measure your shoe as it is pictured here, you should be able to determine which one you need.

Please let me know if you have other questions.

4 Replies
Quick Learner from High Springs FL
This one is not broken but I want to replace both tracks.

Metal track is 30" end to end.

Window is 52"W 62"H moving window seems to weight about 25#
5 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

In this case, the 2960 or 2965 will work for your window since both support the weight of your window. Going with the stronger option will be fine. 

Quick Learner from High Springs FL
Follow up question...By the information you provided I have the 380 series. I weighed my window and it is 35#. Should I go up to the 35-39# or the 40#+ spring? Will it cause any problems to go with the stronger spring?

Thank You
Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides