3 Photos of a Shoe might be the 36-004-14

Question

I might have figured out how to send more photos to you. Let me know if you received these 3 photos of a shoe that I need? Hope I was able to send this correctly. If not let me know what you need please.

(product code 36-004-14) but the track is 13"... Do you have a track that is that long?Thank youRobert This is for a casement window on bottom that would go into a track and attach to arms on the sash of the casement...This goes into a track on the bottom of the frame of the casement.

Tom · Accepted Answer

Hello, Robert. This shoe is unfortunately not sold separately. You will need an all new hinge assembly.

As for length, we also do not have a 13" model. Our 36-004-14 is going to be the closest option we have. I cannot guarantee that it will work but I am optimistic, as long as you replace the top and bottom at the same time.