30 inch/ house built 2009/ Aluminun Huricane Resistant Windows
Quick Learner from Cape Coral Florida
Nov 8, 2020 6:44 pm
Need 6 balance channels & 3 Sash Guides (plastic in top of window frame)
2 Replies
Dave Sr. from SWISCO
Nov 9, 2020 10:57 am
Thank you for submitting your inquiry to our discussion board.
The difference between the Series 380 and Series 385 balances lies in the shoe.
Comparison of 15-004 and 15-005
The series 385 balance has the 15-004 shoe which is slightly larger from front to back, as illustrated.
If you measure your shoe as it is pictured here, you should be able to determine which one you need.
Please let me know if you have other questions.