30 inch window channel balance

A home owner from Ormond Beach, FL says:
I need to replace several 30 inch window balances. 5/8" wide, 5/8 " deep. Plastic ends are broken per photos. I believe your 30" series 385 channel balance, prod code S385-30 will work for me. Am I correct?

Do you need overall window measurements?

Thanks so much for your help.
User submitted photos of a window balance.
Profile picture of Donna
Donna from SWISCO responded:
Hey, Loleita. It really depends. What is the size of the nylon shoe? Your balance looks closer to our S380-30 to me, but it's hard to judge the size of the shoe just from pictures. You will need to measure it to determine which Series is a better match.
A home owner from Ormond Beach FL says:
Hi Donna, I agree with you. In checking measurements of the shoe, it matches up with your 15-005. Only discrepancy is instead of 1" depth, this measures 15/16. Other measurements match exactly. I cannot tell more about the top piece as both are broken. I will put an order in for two of these, and if they work, will order the balance.

Thanks for your guidance on this.

Profile picture of Donna
Donna from SWISCO responded:
If the depth of the shoe is 15/16" then I think it's safe to assume that it has simply worn down a little from age. If you have any other questions, let me know!
A home owner says:
Thanks Donna, I have ordered two balances to fix one window. Once I know that works, I'll order enough to fix the other windows.

Ahhhh the joy of homeownership.
Appreciate your follow-up,
Enjoy the weekend,

Profile picture of Donna
Donna from SWISCO responded:
Haha great! I hope things work out. Let me know how it goes.
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