3010 stamp

A home owner from Pittsburgh pa says:
Old aluminum up and down slider window
3010 stamp on it
1/2 in
31 in long
Thumbnail of the uploaded file named 14463B3D-4538-44D1-842A-A88C4C073479.jpeg
Thumbnail of the uploaded file named 4B2CC04D-B900-4389-9145-42AAA72B23A5.jpeg
Thumbnail of the uploaded file named 2D88836B-8CCA-4BBD-B319-3F32BF33F0E0.jpeg
Thumbnail of the uploaded file named 24C56FDC-0FE6-4CFD-BD36-A9AAC81911FD.jpeg
Thumbnail of the uploaded file named A7052B65-2F2D-4382-B848-B2D210AD3170.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:

Thanks for reaching out! Your balances look like they could be either the S351-31 or the S390-31 with a 3010 stamp. 

To determine which of these is the series you'll need, confirm the dimension for the depth of the bottom shoe. It should either be 1" or 1-1/8". Let me know if it doesn't match either measurement.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

A home owner from Pittsburgh pa says:
Looks like 1" measured on an angle if I measured right . Let me know , I sent 3 pictures with measurements
Thumbnail of the uploaded file named 4C0B110E-4AF2-40ED-A295-B0059AD90FB4.jpeg
Thumbnail of the uploaded file named FD6A269E-1DF2-4263-8E67-098E6E08E9CA.jpeg
Thumbnail of the uploaded file named 4CD1B99A-D223-4E2F-A439-7F2FDABD0AC5.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:

You are measuring the top guide and not the bottom shoe. The bottom shoe is the end that has the hook as well as the wheel and pulley system. Please reference the diagram included above in my initial response.

Once you've confirmed the shoe measurement, you'll be able to select the balance you need using the diagram provided. The shoes are labeled according to the balances they belong to in the diagram.

You either have the S351-31 or the S390-31 with a 3010 stamp.

A home owner from Pittsburgh pa says:
Ok I measured the other side it is 1 inch ... but I took another balance one out of another window same thing, but it's stamped 3030 but they look exactly the same .. same size . Sent pics are they all the same ??
Thumbnail of the uploaded file named B51A0773-B8B8-4DB6-A7F4-22A80E6F9136.jpeg
Thumbnail of the uploaded file named 0D2EBFEC-2D2D-4CB5-A7B0-505BE4F42053.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:

It is likely you'll need the 3030 balance for the window you removed that balance from. 

If you are unsure of the window weight, you'll need to obtain the exact weight of your window and select the stamp option based on the weight ranges it can carry.

A home owner from Pittsburgh pa says:

They're all the same size windows. What is the number for the 3030 so I can order those ones or send me the link in 1"
Profile picture of Jasmine
Jasmine from SWISCO responded:

The part number for the balance is the S351-31. The stamp does not determine the series needed for the window, the shoe does.

The 3010 stamp is rated to carry 7 to 12lbs, the 3030 stamp is rated to carry 16 to 23lbs. This is a huge difference and could be a contributing factor as to the frequency you are needing to replace the balances.

I understand that they are all the same sized window, however, size does not account for the weight of the glass. The stamps indicate the weight range that the balances should be able to carry. Given that you have different stamps in different windows, it is advised to obtain the exact weight of the window.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.