31401 A. Not sure if the bar ones had a spring on it but it no longer reaches the latch on the window. Completely ineffective.

A quick learner from Stamford CT says:
December 13, 2020
Would you be able to assist me in finding a replacement. Should this be spring loaded so that it finds the latch in the window when you close the window. I can't find an identifier on the window itself.
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Bob from SWISCO responded:
December 15, 2020

Thanks for posting. This looks like our 38-091 and 38-091 Multi-Point Sash Locks. There should be no spring action with these locks; the end of the arm simply connects with the Tie Bar in the window. Let me know if you have further questions. 
Multi-Point Sash Lock LH, 24 Series
Multi-Point Sash Lock LH, 24 Series
38-091
$27.30
Multi-Point Sash Lock RH, 24 Series
Multi-Point Sash Lock RH, 24 Series
38-092
$27.30
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