32-4 JV CMC 7 and 23-5 HV CMC 7 balances

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Home Owner from Fairview, OR

Oct 2, 2025 2:06 pm

Need help identifying which balances I need. Images attached of the 2 different balances.

2 user uploaded images

5 Replies

Emily from SWISCO

Oct 8, 2025 11:38 am

Thank you for reaching out to us. We can help with this. We would also like to see an image of the inside of the balance’s metal channel, where the innerspring connects to the pulley mechanism; this connection is located in the middle of the channel.

Home Owner from Fairview, OR

Oct 8, 2025 4:15 pm

Attached is an image of the channel of both. The shorter Chantal is on the left.

1 user uploaded image

Emily from SWISCO

Oct 9, 2025 7:53 am

Thank you kindly! Based on your photos, we recommend the Series 380 with a 1" deep shoe or the Series 385 with a 1-3/32" deep shoe. You'll have to measure as shown below to determine the best match.

You can also select the 3240 stamp option for the 32 4 balance, and the 2350 stamp option for the 23 5 balances.

Please let me know if you have any questions.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Fairview, OR

Oct 9, 2025 2:11 pm

Thank you