32" Series 860 Arrow window balances

A home owner from Massachusetts says:
In 2015, I bought 32" Series 860 Arrow window balances from you. I need more of the same part, but I cannot find them on your website. Would you please help me find the parts?
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Tom from SWISCO responded:

The old arrow balances aren't made anymore, but the good news is that you can use our S775-32 as a substitute. Look it over and let me know if you had any questions.

How to install a S775 balance
How to install a S775 balance
GUIDE
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