32C USB

Question

This is what I pulled out of my windows. I have no idea which part matches it on your website. Can you please help?

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380-33 or S385-33 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 3230 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.