33 3 HP Caldwell

Question

Hello, I am hoping to find this part for several of our windows. They are original windows from when the house was built in 1997. I am not sure that this part is still available and hoping that you can help. Thank you so much! Best wishes, Lori

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either the S380-34 or S385-34 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.

You'll also need 3330 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.