Casey from SWISCO responded:
November 18, 2020
Hello, thanks for writing in. It sounds like you will need a non-tilt 1/2" channel balance with the 19-005 top fitting and 15-029 bottom shoe. This is similar to the Series 380, but the 15-029 bottom shoe is 7/8" wide. Because this is not one of our stock options, this will need to be a custom creation. If you'd like to proceed, please let me know your desired quantity and I will send you a custom order link. |
Casey from SWISCO responded:
November 18, 2020
Great! I just e-mailed you a custom order link. |
Casey from SWISCO responded:
November 19, 2020
No problem. I just sent you a new e-mail with a link for an order of 4 balances. You can simply add your other desired parts to your basket along with the custom parts, and then head to check out. |
Casey from SWISCO responded:
November 19, 2020
It's no problem. You should be able to go back into the second I e-mail I sent you, with the link for 4 balances, and add them to your cart again. |
Casey from SWISCO responded:
November 19, 2020
Happy to hear it! It was my pleasure. Thank you for choosing SWISCO.com. We really appreciate your business and hope you will consider us for your future hardware replacement needs. |