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Emily from SWISCO responded:
September 19, 2023
Hello there! This isn't the Series 380 or Series 385 . What you have here will actually need to be a custom order since it isn't a configuration that we stock. I'll just need a few more details. Can you measure the bottom fitting as shown in the image below? Can you also confirm the number of balances you're looking to replace?
![]() Comparison of the S380 and S385 balance shoes.
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