39-016 doesn't fit

A handy person from Ohio says:
I bought the 39-016 operator. It's a pretty close, but not a match to my original. What should I Do?
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Jasmine from SWISCO responded:

Thanks for posting! I'm sorry to hear that your purchase did not work out for you, however, I'm sure we can recommend a better replacement solution. Start with comparing your awning operator to our 39-025, 39-251, and 39-276. Look over the dimensions as well as the details in the arm to determine if either of these might be a fit for you.

Feel free to reach out with any questions.

Dimensions for 39-025
Dimensions for 39-025

Alternate view of 39-251
Alternate view of 39-251

Dimensions for 39-278
Dimensions for 39-278

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